The overviewAbout this accreditation
ISO 17021, formally known as ISO/IEC 17021-1:2015, is an international standard that specifies the requirements for certification bodies providing audit and certification of management systems. It ensures that certification bodies operate competently, consistently, and impartially, thereby enhancing the credibility of their certifications.
Programme eligibilityIs this programme suitable?
Applies to bodies seeking accreditation to audit and certify organisations against specified management system standards and sector schemes.
- Define each certification scope using the applicable management-system standard, technical sector classification, geography and certification activity.
- Operate a documented impartiality process with top-management commitment, threat analysis, stakeholder input and effective safeguards.
- Establish competence criteria and evaluation processes for application reviewers, auditors, technical experts, reviewers and certification decision-makers by scheme and technical area.
Why accreditation matters
Benefits for your organisation
01Enhances Credibility and Trust
Ensures that certification bodies are impartial and competent, increasing trust in their certification decisions. Reduces the risk of fraudulent or low-quality certifications, as only accredited bodies are recognized internationally.
02Global Recognition and Market Access
Certification bodies accredited to ISO 17021 gain international recognition, enabling organizations they certify to be accepted in global markets. Facilitates mutual recognition agreements (MRAs) between different countries and accreditation bodies.
03Standardized and Reliable Auditing Practices
Provides a structured and uniform approach to management system audits. Ensures that auditors have the necessary competencies and training to conduct effective assessments.
04Ensures Impartiality and Integrity
Establishes requirements to prevent conflicts of interest in certification audits. Ensures that certification decisions are made based on objective evidence, not influenced by commercial or external pressures.
05Improves Organizational Efficiency and Competence
Certification bodies must implement risk-based auditing and structured processes, leading to more effective assessments. Helps organizations receiving certification to improve their management systems through credible and competent audits.
06Compliance with Regulatory and Industry Requirements
Many industries and governments require organizations to be certified by ISO 17021-accredited bodies to ensure compliance with industry standards. Supports organizations in regulated industries such as healthcare, finance, food safety, and environmental management.
07Competitive Advantage for Certification Bodies
Certification bodies accredited to ISO 17021 gain a competitive edge over non-accredited ones. Helps attract more clients who value reputable and internationally recognized certification.
Transparent assessment pathwayHow accreditation works
1Enquiry
2Application
3Scope review
4Document review
5Assessment
6Corrective action
7Decision
8Surveillance
Application evidenceDocuments to prepare
Legal identity, liability and impartiality committee or equivalent mechanism
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Scope matrix and scheme approvals sought
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Competence criteria, technical codes, auditor files and witnessed evaluations
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Application reviews, audit-time calculations and multi-site rationale
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Complete initial, surveillance, recertification and transfer files
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Independent review and decision records
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Certificate register, mark controls and public-status process
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Internal audit, management review, complaints, appeals and corrective actions
Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.
Clear fee basisWhat shapes the quotation
ScopeTechnical breadth
Activities, schemes, methods and technical sectors included.
OrganisationSites and people
Locations, personnel, operating complexity and sampling needs.
AssessmentReview and witnessing
Document review, assessment days, witnessing and specialist expertise.
Request a formal quotation ↗Controlled programme documentISO/IEC 17021-1 applicant requirements
Read the ISCB requirements online or download the controlled PDF guide covering eligibility, impartiality, competence, operating evidence, assessment and continued accreditation.
Take the next stepFind, price and apply
Use guided tools to confirm the likely route, request a scope-based quotation and apply when prepared.