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ISCB accreditation services

Management System

ISO 17021 Accreditation enhances the credibility of certification bodies, ensuring impartiality and global recognition for management systems.

Management System
Accreditation standardISO/IEC 17021-1

Competence. Impartiality. Consistency.

The overview

About this accreditation

ISO 17021, formally known as ISO/IEC 17021-1:2015, is an international standard that specifies the requirements for certification bodies providing audit and certification of management systems. It ensures that certification bodies operate competently, consistently, and impartially, thereby enhancing the credibility of their certifications.

Programme eligibility

Is this programme suitable?

Applies to bodies seeking accreditation to audit and certify organisations against specified management system standards and sector schemes.

  • Define each certification scope using the applicable management-system standard, technical sector classification, geography and certification activity.
  • Operate a documented impartiality process with top-management commitment, threat analysis, stakeholder input and effective safeguards.
  • Establish competence criteria and evaluation processes for application reviewers, auditors, technical experts, reviewers and certification decision-makers by scheme and technical area.
Why accreditation matters

Benefits for your organisation

01

Enhances Credibility and Trust

Ensures that certification bodies are impartial and competent, increasing trust in their certification decisions. Reduces the risk of fraudulent or low-quality certifications, as only accredited bodies are recognized internationally.

02

Global Recognition and Market Access

Certification bodies accredited to ISO 17021 gain international recognition, enabling organizations they certify to be accepted in global markets. Facilitates mutual recognition agreements (MRAs) between different countries and accreditation bodies.

03

Standardized and Reliable Auditing Practices

Provides a structured and uniform approach to management system audits. Ensures that auditors have the necessary competencies and training to conduct effective assessments.

04

Ensures Impartiality and Integrity

Establishes requirements to prevent conflicts of interest in certification audits. Ensures that certification decisions are made based on objective evidence, not influenced by commercial or external pressures.

05

Improves Organizational Efficiency and Competence

Certification bodies must implement risk-based auditing and structured processes, leading to more effective assessments. Helps organizations receiving certification to improve their management systems through credible and competent audits.

06

Compliance with Regulatory and Industry Requirements

Many industries and governments require organizations to be certified by ISO 17021-accredited bodies to ensure compliance with industry standards. Supports organizations in regulated industries such as healthcare, finance, food safety, and environmental management.

07

Competitive Advantage for Certification Bodies

Certification bodies accredited to ISO 17021 gain a competitive edge over non-accredited ones. Helps attract more clients who value reputable and internationally recognized certification.

Transparent assessment pathway

How accreditation works

1Enquiry
2Application
3Scope review
4Document review
5Assessment
6Corrective action
7Decision
8Surveillance
Application evidence

Documents to prepare

Legal identity, liability and impartiality committee or equivalent mechanism

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Scope matrix and scheme approvals sought

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Competence criteria, technical codes, auditor files and witnessed evaluations

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Application reviews, audit-time calculations and multi-site rationale

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Complete initial, surveillance, recertification and transfer files

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Independent review and decision records

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Certificate register, mark controls and public-status process

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Internal audit, management review, complaints, appeals and corrective actions

Provide current, approved evidence relevant to the activities and locations in your proposed scope. ISCB may request additional records after scope review.

Clear fee basis

What shapes the quotation

Scope

Technical breadth

Activities, schemes, methods and technical sectors included.

Organisation

Sites and people

Locations, personnel, operating complexity and sampling needs.

Assessment

Review and witnessing

Document review, assessment days, witnessing and specialist expertise.

Request a formal quotation ↗
Controlled programme document

ISO/IEC 17021-1 applicant requirements

Read the ISCB requirements online or download the controlled PDF guide covering eligibility, impartiality, competence, operating evidence, assessment and continued accreditation.

Take the next step

Find, price and apply

Use guided tools to confirm the likely route, request a scope-based quotation and apply when prepared.