Objectives
At the end of this course, participants will be able to:
- Understand the purpose, structure, and requirements of ISO/IEC 17025:2017.
- Interpret the clauses and key concepts of laboratory quality management systems.
- Understand the principles and practices of internal auditing in accordance with ISO 19011 guidelines.
- Plan, conduct, report, and follow up internal audits effectively.
- Identify nonconformities, risks, opportunities, and corrective actions within laboratory operations.
- Evaluate laboratory competence, impartiality, and consistency of operations.
- Improve laboratory management systems through effective audit processes.
- Develop confidence in conducting first-party audits within testing and calibration laboratories.
Target Audience
This course is designed for:
- Laboratory Managers and Supervisors
- Quality Managers and Quality Assurance Personnel
- Internal Auditors
- Testing and Calibration Laboratory Personnel
- Technical Managers and Analysts
- Compliance Officers
- Consultants involved in laboratory accreditation
- Individuals preparing laboratories for ISO/IEC 17025 accreditation
Course Content
Module 1: Introduction to ISO/IEC 17025
- Overview of laboratory accreditation
- Benefits of ISO/IEC 17025 implementation
- Structure and scope of the standard
- Relationship with ISO 9001 and other standards
Module 2: Key Requirements of ISO/IEC 17025:2017
- General requirements
- Impartiality
- Confidentiality
- Structural requirements
- Resource requirements
- Personnel competence
- Equipment and calibration
- Metrological traceability
- Process requirements
- Review of requests and contracts
- Sampling and handling of items
- Technical records
- Measurement uncertainty
- Validity of results
- Management system requirements
Module 3: Principles of Auditing
- Audit terminology and definitions
- Audit principles according to ISO 19011
- Types of audits
- Auditor competence and responsibilities
- Ethics and professional conduct
Module 4: Audit Planning and Preparation
- Establishing audit objectives and scope
- Audit schedules and audit plans
- Preparation of audit checklists
- Document review techniques
Module 5: Conducting Internal Audits
- Opening meeting
- Collecting objective evidence
- Interviewing techniques
- Observation and sampling methods
- Identifying conformity and nonconformity
- Audit communication skills
Module 6: Reporting and Corrective Actions
- Writing audit findings and reports
- Grading nonconformities
- Root cause analysis
- Corrective and preventive actions
- Follow-up and verification of effectiveness
Module 7: Practical Audit Exercises
- Case studies and workshop activities
- Mock audit sessions
- Audit reporting exercises
- Group presentations and discussions
Module 8: Course Assessment and Closing
- Written examination/quiz
- Review and feedback
- Certificate requirements
Training Methodology
The course will be delivered using interactive and practical learning approaches, including:
- Instructor-led presentations
- Interactive discussions
- Case studies and real-life laboratory scenarios
- Group exercises and workshop sessions
- Role plays and mock audits
- Practical audit simulations
- Question and answer sessions
- Continuous assessment and final evaluation
Registration
Online- £900 per
£2,500 for 3-5 Participants
£3000 for a group of 6- 10 participants
Registration: Send name, email address and course title to info@iscbonline.com
